Job Description
Answer calls received from clients, receive training on the company's products and services, develop customer service skills (such as good communication, organizational skills, teamwork and empathy).
Provide telephone or other support (chat-web).
Conduct outbound campaigns, Record activities in the software available for recording interactions.
Perform BackOffice activities (related to monitoring, verification, induction and support for updating and recording information).
Job Experience
Minimum (6) months experience as an agent in contact centers, telephone service and/or customer service. Immediate availability.