Job Description
• Screening, referring, updating, and keeping track of referral contacts.
• Taking action as a backup when the company’s receptionist is not in office.
• Scheduling meetings and consultations.
• Answering phone and email queries.
• Completing all intake paperwork and entering it into the business's system through CRM.
• Filing and maintaining electronic documents and records.
• Maintaining a lead generation database to support business growth.
• Constant learning of the client’s processes materials to improve internal strategies.
Job Experience
• 15 months of experience in a related field or a related degree.
• Customer-focused communication skills
• Advanced/native-level English (written and spoken).
• Killer organizational and planning abilities.
• Ability to maintain confidentiality and attention to detail.
• Excellent verbal and written communication skills.
